Legal Agreement

Terms & Conditions

Last Updated: February 15, 2026 • Please read carefully before using our services.

By accessing TenaxVTU, you agree to be bound by these terms. This platform is a product designed to facilitate value-added services (VAS) and financial payments within Nigeria. If you disagree with any part of these terms, you may not access our services.

1. Account Eligibility

You must be at least 18 years old to use {process.env.NEXT_PUBLIC_APP_NAME}. In compliance with CBN regulations, you agree to provide valid identification (BVN/NIN). Accounts found with falsified identity data will be suspended immediately without notice.

2. Wallet & Funding

Funds deposited into your {process.env.NEXT_PUBLIC_APP_NAME} wallet are non-refundable but can be used for all services on the platform. We are not responsible for funds sent to the wrong generated account numbers provided by our payment partners.

3. Service Delivery

Digital products (Airtime, Data, Cable TV) are delivered instantly. Once a transaction is marked 'Successful' by the network provider, it is final and non-reversible. Please double-check recipient numbers before confirming.

4. Failed Transactions

In the event of a service failure where your wallet was debited, the system will automatically reverse the amount within 24 hours. If a reversal does not occur, users must lodge a complaint within 48 hours.

5. Prohibited Activities

Any attempt to hack, scrape, or exploit bugs on this platform will result in a permanent ban and reporting to the Economic and Financial Crimes Commission (EFCC) or the Nigeria Police Force.

6. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the courts in Nigeria.

Right to Terminate

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.